The festival area is accessible by wheelchair.

Some Vendor Shops allow shoppers inside the kiosk and have a step up to get inside. To gain access to kiosks with a step, call 267-910-5946 for assistance.

An attendant with a portable ramp will escort you into those kiosks for the duration of your visit.

Accessible parking is available at the Love Park Garage conveniently located below Love Park at 1501 JFK Blvd with an elevator that takes you to the center of Christmas Village in Philadelphia.

Christmas Village is a rain or shine event and will be open under most weather conditions. Nevertheless, the event will close early on heavy rain/snow days and will be closed completely when it is foreseeable that the weather conditions will be horrible throughout the day.

We will keep you updated on the website as well as our Social Media Channels (@philachristmas) as we are announcing ahead in case we are planning to close early.  

There is plenty of space around the venue in general to leave your bike. As a courtesy to fellow visitors, we kindly ask you to lock your bike nearby before entering the festival venue, even if you are just strolling around.

Indego Bike Sharing

For Indego riders there are bikeshare station right next to the event. The closest stations to the event are Municipal Services Building Plaza and 15^th & Market. Find latest information to indego here.

Feel free to bring your dog! Christmas Village in Philadelphia is a dog-friendly event. We allow dogs in the whole outdoor area (exception: dogs are not allowed in the Käthe Wohlfahrt vending area). Please keep in mind that the area gets pretty crowded on weekend days, which might be uncomfortable for your dog.

Christmas Village is a family friendly event, so make sure to bring the whole family down including the youngest in their strollers! Please note: Strollers are not allowed in the Käthe Wohlfahrt vending tent, so please make sure to park your stroller before entering this German Christmas wonderland!

Are you looking for kids activities this holiday season in Philadelphia? Take a ride on our double-decker carousel, enjoy a birds-eye view of Center City on our Ferris Wheel or take your kids or grand children on a train ride on our kids train. Don't forget to say hi and take holiday pictures with Santa and our beloved mascot Phil, the Reindeer.

Make sure to check out our event calendar for more details.

Losing something on a family trip is a bummer but it can happen. Make sure to stop by at the Christmas Village Info Booth to check if your wallet or whatever you have lost has been turned in. If not, leave your contact info to make sure we can contact you in case it turns up after you have left. A staff member will assist you in dealing with the police if necessary.

Feel free to contact us via Social Media (@philachristmas) or just send us an e-mail to (info@philachristmas.com) to check if your lost belongings turned up.

Most vendors – but not all - accept credit cards. If you are running low on cash, most major banks have locations around the venue with ATMs. Due to this there are no ATMs on the event. 

Of course, Santa will be back at the Christmas Village this year, eager to hear your holiday wishes! You’ll find him at the Festival of Trees, where you can take photos and share your wish list with the jolly old man himself.

Find more information including his schedule here.

If you have been to Christmas markets in Germany, you might know the Glühwein mugs which change their layout every year. Christmas Village in Philadelphia has them as well! Glühwein is served exclusively in those mugs, for non-alcoholic beverages they are optional.

Unlike in Germany, we do not have a mug return system. Once bought, the mug is yours to take home. They are beautiful and are a great eye catcher in your shelf!

Keep yourself and others safe! Please stay home if you're sick, wear a face mask and sanitize your hands.

Exposure to COVID-19 is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit. The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from Coronavirus. Guests should evaluate their own risk in determining whether to attend. People who show no symptoms can spread Coronavirus if they are infected, any interaction with the general public poses an elevated risk of being exposed to Coronavirus. By coming to the market, you acknowledge and agree that you assume these inherent risks associated with attendance.